We are the first Digital Platform Company with a focus on Customer Experience. We imagine and build measurable solutions that embrace the entire client experience starting online and ending in the physical world and vice versa, returning a tangible business value.
We are a Digital Platform Company thanks to Orchestra, a proprietary cloud-based platform.
Our cloud-based platform enables the collection, aggregation, inspection and correlation of data about physical and non physical spaces, with the aim of providing information, unknown or profiled, useful to enhance users’ experiences.
Locations where to collect data can be of multiple kinds: places of public interest, museums, theatres, stores, sport facilities, shopping centres, airports, railway stations, meeting halls and many more.
The combination of data and information collected makes it possible to understand the real necessities of the potential customer.
As a result, it is possible to activate conscious and focused marketing actions that, by building a distinctive Customer Experience, are able to increase customer base, customer satisfaction and loyalty.
We design the entire relationship experience among brand, product and the final customer. We plan digital ecosystems to create a Customer Experience in line with the users’ real needs and the business goals.
Data Driven Marketing
We connect data and insights to converge all tactical actions towards a mutual strategy, combining technology, contents and media into a highly impactful project that constantly enhances ROI.
We develop and apply technology to collect data and insights, simplify users’ mobile experience, automate marketing and amplify the contact among physical and digital.
We build intelligent and connected digital tools that allow customers to be informed, interact, buy, participate and live a more and more personal and relevant experience with the brand and products.