- Digital Transformation
Brief and goals
This by planning a “Digical” experience where all physical touchpoints (airports, shopping centres, public places, points of sale) can reconcile with the digital ones in a Retail 4.0 unique Customer Experience.
The “Connected Vending Machine” solution, along with Pepper, the social robot able to understand and converse with consumers, offers an innovative buying experience 4.0, from the supply of product information to the sale.
Internet of Things
The integration of the Vending Machines with the suite Orchestra allows to control the social robot’s behaviours and to manage the entire process which rules the V-Commerce, gathering business information and converting it into insights.
The monitoring of the different kind of products sold according to the different locations.
A focused restocking of the products, thanks to the link to the warehouse.
Real time maintenance of the V-machines.
Tracking of the flow of people.